Privacy Policy
Last Updated: May 2026
Who We Are
Bladefin Technologies Inc. is a technology consulting firm based at 25216 135th Ave SE, Kent, Washington 98042, United States. We provide enterprise ERP, CRM, cloud, and AI transformation services. This Privacy Policy explains how we collect, use, and protect information submitted through our website at bladefintechnologies.com.
Information We Collect
We collect personal information only when you voluntarily submit it through our contact forms. This may include:
- Full name
- Business email address
- Company name
- Phone number
- Project description or message content
- How you heard about us
We also collect non-personal usage data automatically through standard website analytics tools, including pages visited, time on site, browser type, and approximate location (country/region level).
How We Use Your Information
We use the information you submit to:
- Respond to your enquiry or consultation request
- Assess your project requirements and provide a relevant proposal
- Send you occasional updates or resources if you have opted in to our newsletter
- Improve our website and services based on usage analytics
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Data Storage and Retention
Your contact form submissions are stored securely within our CRM system and email platform. We retain your data for as long as is reasonably necessary to respond to your enquiry and maintain our business records, typically no longer than three years unless you become an ongoing client.
Third-Party Tools
We use the following third-party tools which may process your data on our behalf:
- WordPress — website content management
- Google Analytics — anonymous website usage statistics
- Email marketing platform (Mailchimp or equivalent) — newsletter distribution for subscribers who opt in
Each of these providers maintains their own privacy and data security policies. We do not grant them permission to use your data for any other purpose.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at hr@bladefintechnologies.com with the subject line ‘Privacy Request’.
Cookies
Our website uses cookies to enable basic functionality and analytics. By continuing to use our website, you consent to the use of cookies as described. You can disable cookies in your browser settings at any time, though this may affect some website functionality.
Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our website is served over HTTPS and access to contact form data is restricted to authorised staff only.
Contact
If you have any questions about this Privacy Policy, please contact us at:
- Email: hr@bladefintechnologies.com
- Address: 25216 135th Ave SE, Kent, Washington 98042, USA
SMS Communications and Consent
Bladefin Technologies Inc. uses SMS (text messaging) to respond to inbound communications from clients, prospects, and partners who initiate contact via text. We do not send unsolicited or promotional SMS messages.
When you text us first or otherwise provide your phone number for SMS communication, you consent to receive replies via SMS from Bladefin Technologies Inc. SMS consent is not shared with third parties or affiliates for marketing or any other purpose.
Information collected via SMS:
- Your phone number
- The content of messages you send to us
- Time and date of messages
- Any information you voluntarily provide in messages
This information is used solely to respond to your inquiries and continue conversations
you have initiated. We do not sell, rent, or share your phone number or SMS communication with third parties.
You may opt out of SMS communications at any time by replying “STOP” to any message.
Reply “HELP” for assistance. Message and data rates may apply. Message frequency varies based on conversation activity.
